E-Design FAQs
WHAT IS INTERIOR 'E-DESIGN'?
E-Design or Virtual Design is for people who need help with a vision for a room and the sourcing of those items, but can handle the logistics of the project themselves (purchasing and installation). Clover Lane Design (CLD) charges a fixed fee to do all the planning and sourcing for you, and you decide what you want to invest in on your timeline. It's easy and completely personalized to your style and budget. If you’re comfortable with email, watching videos, and clicking links to shop, this is a service that you’ll love!
WHAT IF I DON’T LIKE THE STYLE OF THE FURNITURE AND DESIGN YOU PROVIDE?
This is the reason that you complete the style survey and provide me with a few inspiration photos to ensure that we are on target with selections that you will like. To further ensure the desired outcome, two designs will be provided and 3-5 reselections are included at no extra charge, just in case. We want happy clients!
CAN YOU TELL ME MORE ABOUT THE E-DESIGN TIMELINE?
The process usually takes 2-4 weeks per room (once a spot is available). Join the Waiting List Here. In the meantime, start a Pinterest Board with your ideas, and read the Welcome Guide that you’ll receive. Next, submit your payment, photos, measurements, and the online style survey. Once you are notified that CLD is ready to start your project, you may schedule a free 15 minute Phone Consultation. After the designs are created, you’ll review the Design Boards (2D and 3D) through the video presentation and give feedback (3-5 reselections are complimentary) . Then, you’ll receive delivery of the Final Design (includes a digital floor plan and furniture layout, shopping list with links, installation guide). At this point, you have control of your own time-line. Order when you’re ready, but the sooner the better. You’ll have 3 weeks of post-design support with me via email.
WILL MY E-DESIGN FURNITURE AND ACCESSORIES BE FROM RETAIL STORES OR FROM TO-THE-TRADE VENDORS?
Usually, the shopping lists are a combination of both, depending on the budget. If the budget allows, trade items are chosen from the very best furniture manufactures, and clients purchase these pieces through Clover Lane Design (CLD Home). We are proud to offer our clients access to the highest quality trade furniture and accessories. It is our expectation that clients purchase trade items on their shopping list through the CLD Home Shop. Any commissions we receive on product allow us to offer lower design fees and a flat fee structure. You’ll never pay more than the applicable internet minimum advertised price, plus shipping and sales tax.
WHAT IS YOUR E-DESIGN PRICING STRUCTURE?
Clover Lane Design charges a flat fee per room. A room that includes furniture is considered a Full Room Design Package which is $899. A Decor-Only Design Package if only $499. We also require a $500-$1,000 (refundable) furniture/decor retainer. When you contact us about a project, we will send you all the details.
DO YOU SERVE E-DESIGN CLIENTS IN PERSON?
Almost all e-design clients are served via email and phone chats. The exception is if a client lives in the Dallas / Fort Worth, Texas area. In that case, Design Consultations and installation is possible. Extra fees would apply of course. Call Shana to find out more about this service.
Other FAQs
DO YOU GUARANTEE THE PAINT SELECTIONS?
This service is at your home with your involvement. Selections will be made according to your design style and feedback. We ALWAYS recommend that once the selection(s) are made, you purchase the paint sample(s), apply with a paintbrush or paint sponge to a 1/4 piece of white posterboard leaving a 2-3 inch white border around the paint. Let it dry. Then place it on the walls or areas of the house where it will possibly be painted. Observe the color during different parts of the day to make SURE that you like the color. We are not responsible for the paint color once the selection is agreed upon. If, during the testing process you feel that the paint is wrong, we will ask for pictures of the samples in the space. Please call to get picture instructions. If we agree that a mistake has been made, we will return for another consultation at no charge. You are responsible to make selections that are approved by your HOA, and to make sure your painters are using the paint that you selected. We cannot guarantee the work of the painter in any way.
DO YOU BRING ASSISTANTS WHEN YOU STAGE OR DECORATE?
Sometimes. It depends on the size of the job, if the assistants are available, and if the timeline requires it. The price (either way) of staging or decorating does not change if a package has been purchased. If we agree to customize a package for you, that may be a consideration.
DO YOU GUARANTEE THAT MY HOUSE WILL SELL WHILE IT IS STAGED?
Although we would love to “wave that magic wand,” home staging is a process that helps to show the home in the best way - through online pictures and in person. As objective professionals, we offer recommendations for any repairs/updates needed during the consultation. Because so many factors affect the sell of the house (location, price, quality, finishes, layout, color schemes, realtor marketing, and features) we cannot guarantee that it will sell while it is staged. When you have showings, we recommend that if you get negative feedback, go ahead and address those concerns so that the next person will not respond the same. Clover Lane Design is a certified Professional Home Stager company and has provided consultations and staging for hundreds of homes - most that have sold quickly, and many for over the list price.
CAN YOU HELP ME PICK THE HARD FINISHES FOR MY REMODEL OR NEW BUILD?
Yes. Just give Shana a call, and she’ll customize a package for you. This would include items such as cabinets, countertops, lighting fixtures, and more. We recommend you order samples or shop locally to see them person to make your final selection. Shana works with a local home builder and helps clients pick these out frequently.
ARE YOUR PACKAGES CUSTOMIZABLE?
Every package that we offer is customizable. For example, if you need home staging and want additional hours because your house is larger, we can do that. We can do a home staging consultation virtually by video if you are outside of our service area . In a paint consultation, if you need more than three color selections, we can do that. If it’s time to decorate for the holidays and you need extra decorations purchased or more hours decorating the home, we can do that. Of course, the E-Design packages are totally customizable, just for your style and needs. Clover Lane Design is here to help you in whatever way possible. We’ll customize a package just for you.
ARE YOU INSURED?
Yes. While the chance of anything negative happening while in your home is slim, we are fully insured.
If you rent staging items from Clover Lane Design, they are your responsibility while they are in your home. If they are damaged or stolen, you will be billed for the replacement costs. This is a very rare situation, and we will work with you if needed.
DOES YOUR CHRISTMAS HOLIDAY SERVICE INCLUDE TAKE DOWN?
No. If you would like for us to return to take down your decorations and pack them, there is a separate fee for this and will be agreed upon if there are openings in our calendar. We offer Christmas decorating services during our slower real estate season. In January, the selling season picks back up.