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These products are high quality To-The-Trade only (i.e. interior designers). We are thrilled to be able to offer them to our clients. Please carefully read the RETURN / CANCELLATION POLICY and FURNITURE DELIVERY information at the bottom of this page before ordering from CLD Home. Reach out if you have any questions or if we can customize a room just for your home. Send a request if you need another size rug or piece of artwork, etc. We are happy to provide this at no charge. We do receive a commission on products, but you won’t pay more than the internet minimum advertised price (IMAP).
RETURN / CANCELLATION POLICY We are not able to take returns, cancellations, or exchanges, because items are shipped directly from the manufacturer. Therefore, all sales are final unless product(s) is damaged in transit. Inspect all items immediately upon delivery. If a product is damaged, take photographs of the packaging and product and contact SideDoor customer service and copy us at CLD Home. The SideDoor team will arrange for a repair or for the manufacturer to send a new piece(s).
HOW SHIPPING WORKS You will receive e-mail communication directly from SideDoor regarding the progress of your order and when pieces ship. Most furniture is shipped via a local freight carrier. The freight carrier will call you when your furniture is ready for delivery to schedule a delivery date.
FURNITURE DELIVERY Furniture will be delivered 'To Your Door / Threshold'. You may instruct the delivery personnel as to whether you would like your delivery placed immediately inside your home, or left on your doorstep. Threshold delivery does not include placing products in specific rooms, assembly, or removal of original packaging. If you require or prefer 'White Glove' delivery, it will be available as an option at checkout for an additional charge. 'White Glove' delivery includes packaging removal, light assembly, and placement. We recommend White Glove service for any large furniture items.